At sagjili, your privacy is taken seriously. This page explains exactly what data we collect, why we collect it, how it is used, and what rights you have as a player in the Philippines. Reading this takes just a few minutes and helps you stay informed about your personal information.
Last updated: 2025. This policy applies to all players accessing sagjili from the Philippines. By using our platform, you agree to the practices described here.
sagjili is a mobile-first online gaming and sports betting platform serving players in the Philippines. When you register an account, place a bet, or interact with any part of our platform, sagjili acts as the data controller responsible for your personal information. We are committed to handling your data with care, transparency, and in full compliance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is managed, you can reach our support team at the contact details provided at the bottom of this page.
We collect personal data that is necessary to operate your account and provide our services. This includes registration information such as your full name, date of birth, email address, and mobile number. We alsocollect financial information needed to process deposits and withdrawals, including your preferred payment method and transaction history. Device and usage data — such as your IP address, browser type, operating system, and pages visited — is collected automatically when you use the platform. If you contact our support team, we may retain records of that communication. We only collect data that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for age verification and regulatory compliance.
Your personal data is used primarily to create and manage your account, process transactions, and deliver the gaming services you have signed up for. We also use your data to verify your identity and age, as required by Philippine gaming regulations — players must be 21 years of age or older to use sagjili. Transaction data is used to detect and prevent fraud, money laundering, and other prohibited activities. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our services or policies. With your consent, we may also send you promotional communications about bonuses and new features — you can opt out of these at any time through your account settings or by contacting support.
We process your personal data on several legal grounds depending on the purpose. For account creation and service delivery, processing is necessary to perform the contract between you and sagjili. For fraud prevention, regulatory compliance, and anti-money laundering checks, processing is required by law. For marketing communications, we rely on your consent, which you may withdraw at any time without affecting the lawfulness of prior processing. Where we process data based on legitimate interests — such as improving platform security and user experience — we ensure those interests do not override your fundamental rights and freedoms as a data subject under Philippine law.
sagjili does not sell your personal data to third parties under any circumstances. We may share your data with carefully selected service providers who assist us in operating the platform, including payment processors, identity verification providers, and cloud infrastructure partners. All third-party providers are contractually required to handle your data securely and only for the specific purposes we have authorised. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable Philippine law or a valid legal order. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance.
We retain your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. Philippine regulations require us to keep certain transaction and identity records for a minimum of five years following account closure. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data that is not subject to a mandatory retention requirement. We periodically review the data we hold to ensure we are not keeping information longer than necessary.
Our platform uses cookies and similar tracking technologies to ensure the site functions correctly, remember your preferences, and analyse how players use our services. Essential cookies are required for the platform to operate and cannot be disabled. Analytics cookies help us understand which features are most used and where improvements can be made — these are collected in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing the core features of sagjili, though some personalisation features may be limited.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all personnel handling personal data are trained on data protection obligations. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine regulatory authority as required by law. We regularly review and update our security practices to address emerging threats.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used — which is the purpose of this policy. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. You also have the right to object to certain types of processing, including direct marketing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact our support team and we will respond within the timeframe required by applicable law.
sagjili is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data. Parents or guardians who believe a minor may have accessed our platform are encouraged to contact our support team right away. We use age verification measures during registration to prevent underage access, and we take our responsibility to protect minors very seriously.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via email or an in-platform notification. We encourage you to review this policy periodically so you remain informed about how we protect your data. Continued use of the sagjili platform after any changes have been posted constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and contact support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact our support team at [email protected]. We aim to respond to all data-related enquiries within a reasonable timeframe and will always treat your concerns with the seriousness they deserve. You may also visit our FAQ page for quick answers to common questions about your account and data. If you feel your data rights have not been adequately addressed, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
A quick summary of what you can ask us to do with your personal information at any time.
You can request a copy of all personal data we hold about you at any time. We will provide this in a clear, readable format within the timeframe required by Philippine law. Simply contact our support team to make a data access request and we will process it promptly.
If any of the personal data we hold about you is inaccurate or out of date, you have the right to have it corrected. You can update basic account details directly from your profile settings, or contact support for changes that require verification. Keeping your data accurate helps us serve you better.
You may request deletion of your personal data where it is no longer needed for the purposes it was collected. Note that some data must be retained for regulatory and legal compliance reasons even after account closure. We will clearly explain what can and cannot be deleted when you make a request.
You can object to certain types of data processing, including direct marketing communications. If you no longer wish to receive promotional emails or messages from us, you can opt out through your account settings or by contacting support. Your objection will be actioned without delay and will not affect your ability to use the platform.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used format so you can transfer it to another service. This right applies to data you have provided to us directly and that we process based on your consent or a contract. Contact support to request a data export.
If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We always encourage you to contact us first so we can try to resolve the issue directly and quickly. We take every data concern seriously and will respond in good faith.
Our support team is ready to help with any data-related questions or requests. You can also check the FAQ for quick answers, or head to the platform and start playing — registration is free and your data is always protected.